Why does video color look right on my PC but not my TV?

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twogurusindrag
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Why does video color look right on my PC but not my TV?

Post by twogurusindrag »

When I play a video file on my PC, it looks great, but when I play it on my TV with Plex, it looks like everyone has extreme rosacea. I turned the color down on the TV, which helps some, but I wonder why this is happening and if I can fix it. I've included info from one of the problem files.Thanks.++

General
Unique ID : 198211889675151814182348133496770675704 (0x951E38AB6F713825D383834CF24643F8)
Complete name : E:\=Magic=\Penn & Teller - Fool Us {tmdb-34607}\Season 10\Penn & Teller - Fool Us - S10E01 - Who's Your Daddy.mkv
Format : Matroska
Format version : Version 4
File size : 817 MiB
Duration : 41 min 25 s
Overall bit rate : 2 758 kb/s
Movie name : Penn.and.Teller.Fool.Us.S10E01
Writing application : Lavf59.16.100
Writing library : Lavf59.16.100
Comment : ELiTE-Tue-31-Oct-2023,16:15:08,1080p,22,faster,8000000,0,-1
ErrorDetectionType : Per level 1

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L4@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 41 min 25 s
Bit rate : 2 511 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Original frame rate : 29.970 FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 0)
Bit depth : 8 bits
Stream size : 744 MiB (91%)
Writing library : x265 0.0:[Linux][GCC 4.8.5][64 bit] 8bit

Encoding settings : cpuid=1111039 / frame-threads=4 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x1080 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=2 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=25 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=0 / b-pyramid / bframe-bias=0 / rc-lookahead=15 / lookahead-slices=6 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=0 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=2 / limit-refs=3 / no-limit-modes / me=1 / subme=2 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=2 / selective-sao=4 / early-skip / rskip / fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=0.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=22.0 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=1 / chromaloc-top=0 / chromaloc-bottom=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=255 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.01 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0

Default : Yes
Forced : No
Color range : Limited

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 41 min 25 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 28.711 FPS (1536 SPF)
Bit depth : 32 bits
Compression mode : Lossy
Stream size : 56.9 MiB (7%)
Writing library : Lavc59.18.100 ac3
Language : English
Service kind : Complete Main
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 40 min 56 s
Language : English
Default : No
Forced : No
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harrylime
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Re: Why does video color look right on my PC but not my TV?

Post by harrylime »

Try with a different tv, like by putting it on a usb stick and put that in the other tv. If it looks fine there too, it has to be the tv. If it looks just as rosacea faced it’s the file. Which I would reckon as less likely.
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Lord Reith
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Re: Why does video color look right on my PC but not my TV?

Post by Lord Reith »

You're using the h265 video codec did you realise that? That is a very recent codec that may not be compatible with older devices.

Try using h264 instead.
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